Previous incidents

February 2024
Feb 27, 2024
1 incident

185.179.216.0/24 outage

Resolved Feb 27 at 12:59am GMT

Customers on 185.179.216.0/24 please be advised. We've given additional IP addresses from another IP block to as many customers as possible to get everyone back online while we work on resolving the situation.

Your VPS will continue to work and be reachable over IPv6 and via the temporary IP address allocated to you. If you're not sure whether you've been given one, check the network tab on https://manage.hostaris.com/ for more information.
Do note that due to a shortage of IP addresses i...

2 previous updates

Feb 19, 2024
1 incident

London BGP outage

Resolved Feb 19 at 08:38pm GMT

We were made aware of an outage in London at around 1:30PM +/- today. This outage unfortunately happened just after our main network engineer (Josh) went into an examination. It came back online on it's own merits.

After communicating with the provider we came to understand that our as-set was temporarily stripped which caused prefix announcements to go down. We are still awaiting more information.

January 2024
No incidents reported
December 2023
Dec 04, 2023
1 incident

London switch maintenance

Resolved Dec 04 at 07:00pm GMT

Our London upstream started maintenance on a switch which we weren't told about correctly. An outage was not intended, but there was an isolated port issue on the failover switch affecting both of our blades.

Sorry for any inconvenience experienced.